Know The Legal Conditions Before Access
Our Legal policy explains who may open an account, which checks can occur, and how access is handled when rules differ across Indonesia. Eligibility depends on local law, and we may ask you to complete phone verification before account access. Payment records connected with DANA, OVO,
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GoPay, QRIS, bank transfer or a virtual account remain linked to the relevant account activity. We use those records to match requests, resolve wallet status questions and identify unusual access. Read the policy before creating an account, especially if you travel or use a device outside
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your usual region. If a local rule changes, we may restrict access or request another account step rather than continue under unclear conditions. Our support path can explain which policy section applies to your situation.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.